Nada abala mais a confiança do seu cliente, em você, do que deixa-lo esperando. Fica a dica: mesmo que a notícia que você tenha para dar, não seja boa, fale o mais rápido possível. Quanto mais demorar para falar, maior será a decepção dele. Eu sei que parece fácil falar (ou escrever). E certamente você […]
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